Virtual Assistant Services

VA & Transcription services in Helensburgh

Quick FAQ

A VA can save you time, money and grief – I will free your valuable time for other business tasks that only you can do, save you money as I can probably perform these quicker than you can, and save your grief as these can be tricky to complete perfectly.

Files can be shared via secure folders in Dropbox or Google Drive, and originals either returned to you or deleted when the task is complete.  I hold Data Controller registration with the ICO, so you can be assured your data is safe.

Check out my Testimonials!

If you do not see your required task in this list, do please contact me to discuss your needs.  I haven’t listed everything I can do here – it would take up too much space  🙂


Transcription / Audio Typing

Using foot pedal controls, I will make clean, presentable and professional documents from your audio files. I use software compatible with 28 different audio file formats.

Send me  your audio – any audio files requiring transcription. I will produce clean copy to your specifications, which you will be able to review for content before it is PDF’d.

When booking this service, please be aware that every 15mins of audio will take up to 1hr to transcribe, depending on the level of detail required and the quality of the recording. All audio/video files will be returned to you at the completion of the task.

Types of transcription I’ve done in the past:-

  • Board minutes
  • Committee / Association minutes
  • training materials
  • podcasts
  • webinars
  • patient notes
  • medical
  • legal documents
  • meeting / conference notes
  • background info on contacts


hands and documents

Minute Taking

Minutes for your meetings professionally produced and to your required format, in as little or as much detail as you require.

If you’re local to Glasgow, I could attend your meeting in person – if not, just send me an audio file. Minuting services requiring me to match formats to previous minutes produced will require a copy of previous minutes.

As per above, when booking this service, please be aware that every 15mins of audio will take up to 1hr to transcribe, depending on the level of detail required. All audio files will be returned to you at the completion of the project.


Document Creation

From pitch docs to board reports, from grant applications to newsletters, training docs to regulatory reporting – I’ve done it all and can help you produce professional documentation, including graphics, charts and even famous quotes.

I am a trained copy editor and proofreader, an Intermediate Member of the Chartered Institute of Editors and Proofreaders (CIEP), and I work on everything from manuscripts to websites, newsletters to marketing materials. See my Editorial Services page for more information.

Let me know your requirements.



I am an experienced researcher. I know where to look to find the answer and where to confirm results.

From researching how to start a company in a foreign country, to fact checking and identity verification, just let me know what you need to know and how quick. Of course, the more time I have, the better the product.


Data entry / Credit control / Miscellaneous

I can act on the ‘boring but important’ stuff that keeps getting pushed down your priority list. For example:

  • entering data from your networking and contact lists to build your contact database – perfect for marketing and email campaigns
  • logging your past customers to build a filterable database of who bought what, when – perfect for future strategic planning
  • contacting your clients to chase outstanding invoice payments


You should also look at my Editorial Services for information on what I can do for your documents!