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GDPR / Data processing statement

As at Oct 2020

 

33 South Textworks is the trading name of sole-trader, Jane Turner. This policy will explain how we use the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect data?
  • How will we use the data?
  • How do we store the data?
  • Marketing
  • What are your data rights under GDPR?
  • What are cookies?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

 

What data do we collect?

33 South Textworks collects the following data:

  • Personal identification information (name, email address)

 

How do we collect your data?

You directly provide 33 South Textworks with most of the data we collect. We collect and process data when you:

  • Register online or submit the Contact form
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or by email
  • Use or view our website via your browser’s cookies

33 South Textworks also may receive data indirectly from Google Analytics.

 

How will we use your data?

33 South Textworks collects your data so that we can:

  • Process your order and manage your account
  • Email you with special offers on other products or services you might like

When we process your invoice payments, we may send your data to and use the resulting information from, credit reference agencies to prevent fraud.

 

How do we store your data?

33 South Textworks securely stores your data in the Cloud, using encrypted and secure versions of Dropbox, SiteGround and RoundCube.

33 South Textworks will keep your name and email address data for seven years, after which we will delete your data.

 

Marketing

33 South Textworks would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you can always opt out at a later date.

You have the right at any time to stop 33 South Textworks from contacting you for marketing purposes.

To opt out, please email jane@33southtextworks.com.

 

What are your data protection rights?

33 South Textworks wants to make sure you are fully aware of all your data protection rights. Every user is entitled to:

  1. The right to Access – you have the right to request 33 South Textworks provide copies of your personal data. We may charge a small fee for this purpose.
  2. The right to Rectification – you have the right to request that 33 South Textworks to complete or correct information you believe is incomplete or incorrect.
  3. The right to Erasure – you have the right to request that 33 South Textworks erase your personal data, under certain conditions.
  4. The right to Restrict Processing – you have the right to request that 33 South Textworks restrict the processing of your personal data, under certain conditions.
  5. The right to Object to Processing – you have the right to object to 33 South Textworks’s processing of your personal data, under certain conditions.
  6. The right to data portability – you have the right to request that 33 South Textworks transfer the data we have collected to another organisation or directly to you, under certain conditions.

If you make a request, we will respond within one calendar month.

If you would like to exercise any of these rights, please contact us at our email: jane@33southtextworks.com

 

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  When you visit our websites or webpages, we may collect information from you automatically through cookies or similar technology.

For further information on cookies, please visit www.allaboutcookies.org

 

How do we use cookies?

33 South Textworks uses cookies in a range of ways to improve your experience on our website, including:

  • keeping you signed in
  • understanding how you use our website
  • tracking links to social media when a page or blog post is shared

 

How to manage cookies

You can set your browser so cookies are not accepted, and the allaboutcookies.org website will tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function correctly as a result.

 

Privacy policies of other websites

The 33 South Textworks website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

33 South Textworks keeps its privacy policy under regular review and places any updates on this web page. The privacy policy was last updated in February 2020.

 

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: jane@33southtextworks.com

Phone us at: +44 (0) 7305 87 412

 

How to contact the appropriate authority

Should you wish to report a complaint, or you feel that 33 South Textworks has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.